Returns & Warranty Policy

At BOSS & COCO™, your satisfaction is our top priority. We stand behind the quality of our products and are committed to ensuring a smooth experience.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee from the date your order is delivered.

If you are not fully satisfied with your purchase, you may request a return within 30 days of delivery.

To be Eligible for a Return:

Item must be unused and in original condition

Product must be returned in original packaging

Proof of purchase is required

To start a return, please contact our support team.

hello@bossandcoco.com

How to Request a Return

1. Email hello@bossandcoco.com

2. Include your order number and reason for return

3. Our team will provide return instructions

Returns sent without approval may not be accepted.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved: Refunds are issued to your original payment method

Processing may take 5–10 business days depending on your bank

Original shipping fees are non-refundable unless the item is defective or damaged.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will provide a replacement or full resolution at no additional cost.